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About Us

Carol Pardue-Spears
Carol Pardue-Spears started Family Matters in 2002 to fill a need for quality in-home care services. Today, the company employs more than 300 caregivers in the San Francisco Bay Area, Sacramento, San Diego, and Portland, OR.
Our Mission
To provide compassionate, quality, in-home care that allows you or your loved one to remain in the comfort of home.
Marcus Laffen
Director & Co-owner
Jacob Laffen
CEO & Co-owner
Carol Pardue-Spears
Founder & Co-owner
James Laffen
Care Manager & Co-owner
Enjoy Quality of Life at Home
If your loved one needs extra help to stay in their own home, you don’t have to do it alone. We help people enjoy life at home, whether they’re elderly, suffering from dementia or Alzheimer’s, or recovering from injury or surgery.
Free In-Home Care Guide
Helpful checklists and tips to help you decide on the right in-home care provider.
A Guide to Choosing an In-Home Care Company
5 Star Yelp Review
Top Rated on Caring.com 2019
5 Star Rating on Caring.com
Best of Home Care Provider 2018 & 2019
A+ BBB Rating
Care.com 5 Star Rating
American Board of Home Care Member
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WE CARE 24 HOURS A DAY, 7 DAYS A WEEK
CALL (888) 962-4836
HCO #434700005